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Registry Services is a central department which provides administrative services related to student records, assessment, timetabling and management information to many stakeholders, most especially students, academic faculties, other university services and outside agencies.

The department is made up of three offices:

Student Administration Office

The Student Administrative Office provides administrative, assessment and timetabling services for all provision within the university through three closely working teams: Assessment, Student Programmes and Timetabling. All teams deliver services across all student and programme types including students studying at partner organisations.

This office provides the core registry services including dealing with enrolment of students, student records, module choices, student enquiries, student finance (SLC), timetabling, progression for Postgraduate Research students, examinations assessment processing and provision of results. Members of the team are based in InfoPoint in the Binks Building (Exton Park Campus) and are available for drop in appointments. The Team also respond to student enquiries made by phone and e-mail. 

Management Information Services

The team manage the University’s student records system (SITS) supported by the technical staff in Learning and Information Services (LIS). In managing the data content and processes the team works very closely with other colleagues in Registry as well other central services. 

MIS is responsible for completing the University’s statutory returns to funding bodies and for the provision of a range of internal data sets that support a variety of business processes.

Contact us

  • Enrolment
  • Council tax and other student letters
  • Changes to personal details
  • Student Loans Company liaison
  • Interruption of studies
  • Withdrawal

sp@chester.ac.uk

01244 513583

  • Taught exams (including exam timetables)
  • Results
  • Assessment regulations 

assessment@chester.ac.uk

01244 513582

  • Replacement certificates and transcripts (for graduates/ leavers) 

Store Front- The University’s online shop 

  • Teaching timetables
  • Change of programme, module or set

timetabling@chester.ac.uk

  • Online module selection
  • Change of weighting at level 6 (major/minor) 

01244 511342

oms@chester.ac.uk

  •  Postgraduate research (for current students) 

01244 513582

pgr@chester.ac.uk

  •  Partner college student queries

01244 511522

partner@chester.ac.uk

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Parkgate Road
Chester
Cheshire
CH1 4BJ
United Kingdom