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Saturday 21st September 2019 is the official move-in day for students staying in University accommodation. Students arriving at Manchester Airport on this day will have the option of booking a transfer from the airport to the University by our official mode of transport. There will be international student ambassadors and staff present at Manchester Airport on this day who will greet you on arrival and travel back to campus with you.  

If you are not arriving on Saturday 21st September 2019 you can still book your airport pick-up with us. If you choose this option, you will be met by a driver from one of our transport partners in the arrivals hall. They will be holding a sign with our name and logo on.

You can pay for this service using the online booking form before you arrive


Pay £20 (GBP) in cash at the International Centre within ten days of your arrival.

Do not pay the driver in person.

Please note these services are for International students and Study Abroad students only.


University Service:     £20

Private Taxi:              £45-£75

Public Train:              £23.10


Studying at Chester or Warrington?                                     We will collect you from Manchester Airport

Studying at University Centre Shrewsbury?                         We will collect you from either Manchester or Birmingham Airport

International Student Ambassadors      

Our International Student Ambassadors will be in Manchester airport Terminals 1, 2 and 3 arrival lounges on our Undergraduate collection dates between 9:00 am and 4:00 pm* to welcome you and direct you to your coach pick up! Please make yourself know to them if you are arriving on these dates, they will be wearing red t-shirts and holding University of Chester signs.

*Times may alter depending on demand

How to book

You must book a place in advance using the Airport Transfer Booking Form.

  • You will need to submit your online booking form at least 2 working days before your departure to the UK. (So if you are departing on a Thursday, the last day you can use the online form is the Monday before. If you are departing on a Monday, the last day you can use the online booking is the Wednesday before.)
  • If you are departing in less than 2 working days’ time and would like to use this service, please e-mail with your flight information and we will try to accommodate your booking.
  • You will need to provide accurate information on the online booking form, should any of your flight information change after your booking you will need inform as soon as possible
  • Your transfer will take you to your University of Chester campus.  If you are residing in private accommodation, you will need to make arrangements for transportation directly to that location from the University campus.
  • Please make sure you visit our Planning Your Arrival page for info on important documents you need to bring with you.

Cancellations and Refund Policy

All refund requests will be assessed individually. Please read important information below:

  • Full refund if booking is cancelled 7 UK working days prior to collection date. Student will need to cancel booking in writing to
  • No refund will be given if booking is cancelled less than 7 UK working days prior to collection date.
  • No refund will be given if student decides not to use service or uses alternative transport means without 7 UK working days notice.
  • If student misses collection due to flight delays, International Arrivals will make every attempt to arrange alternative transport free of charge. Student will need to contact as soon as possible to notify of new arrival time.
  • If student is unable to make contact with International Arrivals to inform of flight delay and takes alternative transport, student will be issued with full refund. (For example, Student arriving in Manchester at 11:00pm with taxi collection. Connecting flight from Amsterdam is delayed, new arrival time is 2:00 AM. Student emails, but email is not picked up until next morning. Student has paid for additional taxi to Chester upon arriving in Manchester.)