Student Services Privacy Notices

Chester Student Dog walkers is a student-led volunteer project, supported by the Volunteering and Mentoring team within Student Services, where student volunteers will walk dogs for members of the local community who, due to a variety of reasons, can no longer walk their dog regularly.

Student Services is dedicated to offering practical information, advice and guidance as well as general support with any emotional, mental health, or wellbeing concern that may impact a student’s university experience. For the purposes of this statement, Student Services case working and triage refers to Wellbeing and Mental Health, Student Experience team, Student Counselling, and the initial triage work of Student Service Advisers and Customer Service Advisers.

The Financial Support Team is a central function within Student Services department. The purpose of the service is to promote responsible money management within the student community, and assist eligible students to access a range of University of Chester financial support funds and bursaries. To deliver this service, we work closely with a digital financial education provider, Blackbullion.

The University of Chester Student Services Disability & Inclusion Service (‘We’, ‘Us’, ‘Our’, ‘the Service’) is committed to protecting the rights and freedoms of individuals as detailed in relevant data protection legislation including looking after any personal data that we collect, use, hold or disclose. Moreover, under section 98 of the Equality Act 2010 the University has a statutory “duty to make reasonable adjustments where a provision, criterion or practice, any physical feature of the education provision or the absence of an auxiliary aid or services puts disabled students at a substantial disadvantage compared with students who are not disabled” (EHRC, Nov 2012, page 91).

Sexual Violence Liaison Officer (SVLO) Privacy Notice

The University of Chester is committed to protecting the rights and freedoms of individuals as detailed in relevant Data Protection legislation including looking after any personal data that it collects, uses or holds. This Data Processing and Privacy Notice describes how and why we collect and use personal information about you. It is issued under your right to be informed about how the University collects, uses and stores your personal data.

The SVLO team within Student Services is dedicated to offering support to students who are victim-survivors of sexual violence. The team consists of Proctors, Student Project Engagement Officer, Community Liaison Manager, Administration Assistant and SVLOs.