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Finding the Forgotten: Motivating Military Veterans to Register with a Primary Healthcare Practice was developed and implemented by the University of Chester’s Westminster Centre for Research in Veterans.

It has been shortlisted for The Ruth Young Award for Implementation in the North West Coast Research and Innovation Awards. The annual awards celebrate the excellent work being undertaken in health and care across the North West region and demonstrate the impact of clinical research and innovation on patient and social care.

The awards are hosted by the Innovation Agency; NIHR Clinical Research North West Coast (CRN NWC) and Applied Research Collaboration North West Coast.

There are 291,000 military veterans in the North West of England, yet only eight per cent are correctly registered in primary health care. This NHS-funded project aimed to identify what motivates veterans to notify primary health care staff of their Armed Forces status or register with a GP. Data was sourced from 40,470 patient records before and then after a six-week advertising campaign designed to motivate veterans to register and following this time period registration had increased by nearly 200 per cent. The positive outcomes provide a cost-effective, transferable and sustainable model and the findings have been published in an international peer review journal.

The winner will be announced at a ceremony at The Park Royal in Warrington on Friday, February 28.

Colonel (Rtd) Alan Finnegan, Professor of Nursing and Military Health and Co-Director of the Westminster Centre for Research in Ageing, Mental Health and Veterans, said: “It is extremely pleasing to be shortlisted for this award and recognises both the hard work and dedication of all the team working on this project and also the tremendous response rate from the veterans community.”

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