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  • Will I be able to start university as planned in September?
    • We are planning a blend of face-to-face and high quality online learning, designed to further enhance the quality of the learning experience at the University of Chester. For example, we have recently invested in additional e-resources such as 200,000 new e-books for our libraries.
    • Our intention is to conduct as much face-to-face teaching as is safe and practicable alongside innovative, interactive online content which we call ‘The Chester Blend’. We have worked closely with student representatives from Chester Students’ Union to develop this and to design excellent social and sporting activities for the next academic year.
    • Like many universities across the UK, we are closely following Government updates and guidance on social distancing. We are also working closely with higher education governing bodies such as the Office for Students, UCAS and Universities UK as well as our own Students’ Union to ensure we are putting our students’ needs first.
    • There is nothing more important to us than making sure that we are delivering a high-quality student experience, and the University has proven itself to be very adaptable during the pandemic with teaching being successfully delivered online and our students reporting that they have felt very well supported by their academic departments and their PATs.
    • As soon as we know more, rest assured, we will be in touch by email to update you.
  • What are the term dates?
    • Please visit our Term Dates page. For any course specific queries, please contact your academic department.
    • Welcome Week (Freshers’Week) is from Sunday 13th September 2020 until Friday 18th September 2020.
  • What happens if I don’t meet the grades specified in my offer?
    • We appreciate that you may be concerned about your grades given the cancellation of assessments/exams and as a result you may be worried that you will not be accepted onto your chosen course.
    • If you fail to meet the conditions of your offer, this doesn’t mean your application will necessarily be unsuccessful. It may be that we can confirm your place but this is dependent on a number of factors. These include:
      • Information contained within your original application;
      • Performance at audition/interview (where applicable).
    • The important thing to remember is that we don’t automatically reject an application if grades haven’t been met. We cannot lower the conditions of any offer made, but on results day you should call us, as our admissions team may be able to help you
  • What plans are in place for Welcome Week/ Induction Week and meeting new people?
    • Colleagues from across the University, alongside the Students’ Union, have been working hard to create new and innovative ways for students to be able to engage with each other.
    • Socially distanced sports and a virtual freshers’ fair, are just two examples that have been developed, following guidance from government.
  • Will I be able to move into student accommodation in September?
    • Yes. We are planning to open all accommodation and will be able to guarantee either our own or partnership accommodation.
    • Our student accommodation houses will be classed as households and will therefore follow the guidance of a normal household. All properties will receive a deep clean and process of sanitisation pre-arrival. Signage will be in place advising the students of cleaning procedures.
    • Sanitising products will also be available to residents so they can wipe surfaces after use.
    • For larger properties such as Halls of Residence, all properties will receive a deep clean and process of sanitisation pre- arrival. We will continue to sanitise all communal areas and high touch points on a regular basis throughout the year.
    • There will also be sanitiser dispensers at the entrance to all Halls of residence. In addition, numbers will be limited in certain residences to help with social distancing. Certain buildings will also have one-way systems introduced. Shared kitchen facilities will have a stock of cleaning sanitiser for residents to wipe surfaces after use and guidance notes will be provided.
  • What academic support will be available?
    • Everything our students are receiving now will still be available.
    • All of our undergraduate students are assigned a Personal Academic Tutor (PAT) who can offer advice and guidance relating to your course, whenever you need it.
    • We’ve also got Study Skills Advisers who are there to help you reach your academic potential. They provide advice on everything from grammar and referencing to critical thinking, and offer a range of ways to help you to develop your academic skills, including a provision of online resources, seminars on a range of topics and one-to-one appointments.
    • All of this support is currently being provided to our students, following social distancing guidelines.
  • What kind of student support is there?
    • We’re committed to supporting your development throughout your academic journey and offer a range of support tailored to you, from help and advice on financial issues to study skills support. Student Futures Support has offices on both the Chester and Warrington campuses so we’re on hand to offer information, advice and guidance to all our students.
    • We also have a Wellbeing and Mental Health team that spans across all our campuses ensuring that students get the most out of their university experience and feel safe and at home in Chester. Our teams provide students with practical information, support and guidance about any issues that may be affecting their experience.
    • All of this support is currently being provided to our students, following social distancing guidelines.
  • Will I still be expected to pay the same tuition/accommodation fees, if it’s online?
    • Students will still be expected to pay the same level of tuition fees following the Government guidance provided, which states that all universities continue to offer the same quality of teaching throughout the current circumstances.
    • We have had very few complaints from current students. NSS (National Student Survey) data was gathered partly during lockdown, and put the university second in the North West for Overall Student Satisfaction. Why not talk to our friendly students about their experience using our online chat. We are, and continue to be focused on what is best for our students. We are proud to be one of the first universities to stop the requirement of students having to pay rent for their accommodation during the outbreak.
  • What happens during Welcome Week (Freshers’ Week)?
    • Welcome Week is a very exciting time at university; with new starters arriving and our second and third-year students returning, there is a real buzz in the city. It’s a chance for students to meet the new people they’re going to live with or study alongside and find out what university has to offer, and it’s also a great opportunity to build up some confidence in a new environment and adjust to living away from home. We may have to amend our schedule to meet social distancing requirements, but our aim is that a full programme of events is available for students to get to know their new friends.
    • To find out more about what is planned, join our Facebook Welcome Week group when you accept your offer.
  • I don’t feel prepared for moving… What should I bring to accommodation? I don’t know much about the city!
    • Try not to worry! Moving away from home is a big step for anyone, even if it is a city that you know really well. It’s perfectly normal to feel nervous. Remember that a lot of people around you at university will be in exactly the same position.
    • You’ll find very quickly that you will make friends through halls, lectures, clubs and sporting events. We expect this to stay the same whether we are social distancing in September or not.
    • In terms of what to bring to university accommodation, it varies depending on which accommodation you’ve been allocated (self-catered, full-board, and so on). Our blog post ‘Home Away From Home’ will give you a few tips on decorating your room and making it feel a bit more like home in the first few weeks of settling in. The Student Room have also made a handy 'What to take to university' checklist: this includes a good pillow, an alarm clock, lamp, mug, and a laundry basket amongst other things.
  • I have university accommodation; can I park my car on campus?
    • Parking is available at Parkgate Road Campus. You can apply for a student parking permit if your return commute to the campus is more than 10 miles, although spaces are not guaranteed. Chester is well served for public transport and the train station is a short walk away. All Chester campuses are within walking distance. Warrington has plenty of free parking on the campus itself. Shrewsbury is located in the centre of the town with a large car park next door. Unfortunately, due to restrictions on parking spaces we’re unable to extend parking facilities to students living on, or close to, the University, except in the case of extenuating circumstances.
    • We do allow car parking at the beginning of term and end of term for the purpose of delivering/collecting personal belongings. If you have any queries about this, please contact The Estates and Facilities Department at: parking@chester.ac.uk
  • I don’t drink and I’m worried about making friends...
    • University has always had a reputation for drinking, whether it’s stories you’ve heard or what you’ve seen on TV. But once you’re at university, you will find that there are quite a few people who don’t drink. Whether it’s for religious reasons, medical reasons, health reasons or just because they don’t enjoy it, there will be lots of people like you.
    • The Students' Union Freshers’Week activities are usually alcohol-free to include as many people as possible in the fun.
    • There are lots of different activities you can get involved with at university that don’t involve drinking, such as our Sports and Societies that have a little something for everyone (from American football and fencing, to Disney and a Dog Walkers society).
  • What kind of part-time job opportunities are available while studying?
    • There are plenty of part-time work opportunities that are flexible around your studies. We have a range of vacancies with local and national employers through our central online CareerHub access point, as well as offering an on-campus job bank called Unijob run by the Careers and Employability team at Chester. Chester’s campuses in Chester, Shrewsbury and Warrington are well placed for students to get part-time jobs in restaurants, shops and bars.
    • If you’re interested in building up your CV, there is a range of extracurricular activities you can take part in, from volunteering to our Ambassador schemes:
      • Student Ambassador Scheme
      • Digital Student Ambassador Scheme
  • Are you a campus-based university?
    • At Chester, we're a mix – our Residential Parkgate Road Campus has everything you need, including sports facilities, a large library with computer facilities accessible 24 hours a day (temporary restrictions are in place currently due to COVID 19), Students’ Union, shop, bank and Starbucks.
    • We've also got specialist teaching campuses, all located near to the city.
    • Our Warrington Campus has a close-knit community feel and has everything you need on campus, including accommodation.
    • The Shrewsbury site is located in the town centre just a stone’s throw from the accommodation.
  • How close are you to the city centre?
    • The University's various Chester sites are all within a short walking distance of the city centre, whilst Warrington Campus is just a short distance from Warrington town centre and is well connected with public transport.
    • Warrington blends the activity of city life with the calmness of rural living and is well connected with public transport.
    • The Shrewsbury site is located in the town centre.
  • Is there accommodation on site? How much does accommodation cost?
    • Our accommodation is conveniently situated to ensure that students can really get the most out of their University of Chester experience. Most University-owned and partnership accommodation is located either on or very close to our Parkgate Road Campus (Chester), Warrington Campus or Shrewsbury Campuses, meaning you’re never far from your new friends.
    • Our welcoming community is the perfect introduction to your new home from home, allowing you to adapt and make new friends as soon as you arrive. We offer a range of accommodation types, from self-catered through to full board, and in different styles, from small self-contained houses, to large, traditional halls of residence.
    • For those interested in private sector accommodation, we work closely with private providers and can advise you on a range of accredited accommodation.
    • A breakdown of prices is available on the Accommodation options page.
  • Are there any bursaries or scholarships available?
    • Yes - there are a range of bursaries and scholarships available to eligible students. From the Chester Bursary to a Foundation Year Bursary, Care Leavers Bursary and many more.
    • The University also sets out to provide equal opportunities for under-represented groups in higher education with an exclusive Inspiring Futures Programme.
    • Eligible Nursing and Midwifery students receive an annual £5,000 bursary, with some Nursing Fields attracting a higher bursary than this.
    • To find out more information and how you can apply for a bursary, check out our finance pages.
  • What is the student experience like at Chester?
    • According to the National Student Survey (NSS) 2020, we are second in the North West for Student Experience and 1st for Student Voice – it means we listen to our students to make sure they are happy. Chester Students’ Union (CSU) offers a great selection of on-campus entertainment and activities designed to enhance your university experience.
    • The CSU has over 80 societies which include Film, Barbershop, RuPaul’s Drag Race and Music.
    • Plus, Chester Students’ Union was ranked as a Top 10 Students' Union in the 2019 WhatUni? Student Choice Awards.
    • If you want to get involved in playing sport, our Athletics’ Union offers a wide range of opportunities with everything from Football and Badminton, to Yoga and Quidditch. With all of our sporting facilities conveniently located on our central Parkgate Road Campus it makes being part of a sports team even easier. Since social distancing has been introduced, the University has developed it’s Chester Rules programme of activity including adapted versions of team sports and range of healthy activities designed to help students get and stay fit.
    • CSU represents its members, giving a voice to the whole student body, and its aim is to exceed your expectations of university life and to enjoy your time in Chester as much as possible.
    • With the city centre only a short walk from Parkgate Road Campus you will have plenty of time to explore all the city has to offer. Even in lockdown, this beautiful city has day and night-time walks and parks to rival anywhere. And when the nightlife starts up, there are bands and DJs playing across the city every night of the week. Up and coming artists can be found at venues such as Telford’s Warehouse, The Live Rooms or Alexander’s Live, which also hosts a regular comedy night and big names at the city’s cultural hub, Storyhouse. Home to traditional pubs, quirky cocktail bars and clubs with a range of music and themes, Chester’s nightlife offers variety and atmosphere – it won’t take you and your friends long to find your favourites.
    • Enjoying yourself outside of your studies can also improve your graduate prospects too, with a range of University-wide volunteering and UniJob opportunities available. Check out our website to learn all about student life at Chester.
  • What are the facilities like?
    • The University has built its facilities with the students in mind. After all, there is more to student life than studying.
    • Our various campuses across Chester, along with our Warrington Campus offer a range of cutting-edge facilities that will allow you plenty of opportunities to socialise and make new friends.
    • From modern library facilities, to an on-campus bar, catering facilities and sports and societies, there is something to make sure that every student’s experience is one they’ll never forget.
  • Do you accept a mixture of A-Levels and BTEC?
    • Entry requirements can vary slightly from year to year, depending on the subjects you choose. Each course has its own entry requirements, which can be found in more detail on the individual course pages.
    • Our general entry policy requires applicants to have:
      • A good level of literacy and numeracy (GCSE grade C or above in Maths and English Language or suitable equivalent);
      • Experience or interest relevant to the course(s) for which you have applied.
    • We recognise:
      • A mixture of study modes (e.g. mixes of A Level, Pearson BTEC qualifications, Welsh Baccalaureate Advanced Skills Challenge Certificate and OCR Cambridge Technical qualifications);
      • Points and grades achieved in A Level General Studies.
    • If your qualifications were completed some time ago and you are not sure whether they are appropriate for your chosen subject(s) of study, please contact Undergraduate Admissions (enquiries@chester.ac.uk) and we will be happy to discuss your options with you.
  • How do I defer my place?
    • We understand these are unprecedented times and you may want to defer your place. Please be reassured that you will receive a quality student experience at Chester this year, whatever the future holds. You can contact our Admissions team who will be able to help with your application, including deferrals, if you have any questions. Their email address is admissions@chester.ac.uk
  • Are there any opportunities to do work placements or do a year abroad?

    Yes but *subject to travel restrictions being lifted.

    • Work Placements
      • There are plenty of opportunities for you to go on work placements and you can choose to stay in the UK or work abroad*.
      • Our nationally renowned Work Based Learning module allows you to undertake a work placement anywhere in the UK over five weeks in your second year*. The module means you can explore different career options, develop key skills and crucial ‘on-the-job’ work experience, and completion of the module means you gain credits towards your degree.
      • Or you can travel overseas on our Experiential Learning module which acts as an overseas alternative to Work Based Learning*. Current placement opportunities include the continents of Africa, Asia, Europe and South America.
    • Study Abroad
      • A range of our courses offer the opportunity to study abroad which means you could have a chance for a full academic year abroad. Our dedicated Study Abroad team offers incredible pastoral support and will be there to help you from the moment you apply. With links to over 300 institutions across the world, there is an incredible range of places for you to choose from and explore.*
  • Roughly how many hours of lectures would I have per week?
    • The timetable is currently being configured to offer a blend of face-to-face and online learning for students entering in 2020, with a focus on quality at all times. In the past students have tended to have around 15 hours of contact time with their tutors per week, which is split into lectures and seminar sessions. However, before you begin to schedule in those daily socials with friends, a lot of your work at university will be done independently, meaning you should plan in your own additional time to study each week.
  • Do you have many commuter students?
    • Around 50% of our students commute at least some of the time.